Terms and Conditions

Welcome to the website of Hannah Baldwin. By using this website, you agree to abide by these Terms and Conditions. If you do not agree, please refrain from using this site.

1.Services

Coaching Sessions

Virtual or in person coaching sessions are offered on this website. The virtual sessions are over Zoom. During a session, we will work with you to uncover your aims for the ongoing relationship and what you wish to focus on and achieve. We will use our own learnings, experience and  intuitive senses to guide the session and add the most value we can to you. 

Fees for the session are either as stated on this website or in any correspondence we have via email. We can’t guarantee the security of Zoom as a platform, but we will do our best to ensure that our session is kept safe and secure.

By purchasing and attending coaching sessions, you understand that all guidance, insight or advice is based on personal experiences, intuitive senses and learnings throughout the training undertaken through various qualifications. We cannot be liable for any action/decision you make or don’t make based on the session and you rely on the guidance of your own volition.

Reiki Sessions

This website provides detailed information on Reiki and energy healing services and allows users to book appointments for these services. Reiki is a form of energy healing that aims to promote relaxation, reduce stress, and support overall well-being. These services are designed to complement other forms of care and are intended for holistic well-being. Hannah is a complementary therapy member of the Federation of Holistic Therapies. Reiki sessions do not replace or serve as a substitute for professional medical advice, diagnosis, or treatment.

Booking All Appointments On This Website

  • Appointments can be booked online through the provided scheduling system or via email

  • Payments for sessions are required in advance and are subject to our cancellation policy.

  • Cancellations must be made at least 48 hours in advance to receive a refund or reschedule.

2. Intellectual Property

All content on this website, including text, images, and logos, is owned by Hannah Baldwin and is protected under copyright laws. You may not reproduce or distribute content without permission.

If you breach these terms, you lose your right to use this Website, and must destroy or return any copies you have made. Hannah Baldwin is the owner or licensee of all intellectual property rights in this Website, materials posted on the Website, all email communication and all social media posts.

Unless expressly authorised in writing by us, you agree that you will:

  • not rent, lease, sub-license, loan or otherwise make the Content available to any person;

  • not copy the Content, except as part of the normal use of the Content;

  • not translate, merge, adapt, vary, alter or modify the Content, nor allow the Content to be incorporated into other programmes;

  • not disassemble, decompile, reverse engineer or create derivative works from the Content; and

  • comply with all applicable law when using the Content.

If you breach these terms, you may lose your right to use our Content, and must destroy or return any copies you have made. 

3. Use of This Website

You agree to use this website lawfully and not to engage in any activity that may damage or disrupt its functionality. Unauthorised use, including hacking, distributing malware, or attempting to gain unauthorised access, is strictly prohibited.

The information contained on our Website is not directed to, nor intended for, distribution or use by any person or entity in any jurisdiction where the publication or availability of this Website, or such distribution or use, would be contrary to local laws or regulation. You shouldn’t access our Website/information on our Website if you know that your access would contravene applicable, local, national or international laws.

You have permission for temporary use of our Website, but we can withdraw or change our Website at any time without telling you and without being legally responsible to you. You are only eligible to use our Website if you are at least 16 years of age, or have capacity to form a binding contract, and if you are not a user barred from accessing our Website under applicable law. Your use of our Website must not violate any applicable law or regulation. 

Only use our Website as allowed by law and these terms. If you don't, we may suspend your usage, or stop it completely.

We frequently update our Website and make changes to it, but we don't have to do this, and material on our Website may be out-of-date. No material on our Website is intended to contain advice, and you shouldn't rely on it. We exclude all legal responsibility and costs for reliance placed on our Website by anyone. We are not liable for any technical errors, maintenance, work, damage, wrongful use, unauthorised access to our Website, or any content you upload to our Website.

You are responsible for configuring the computer or device used to access our Website, and the software to access the material and content on our Website, including downloadable files. We do not warrant that the way in which we deliver data to you is compatible with your software. We do our best to protect our Website, but are not responsible for bugs, viruses etc., and are not liable for damage or loss caused by a virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of our Website, downloading any content from it or using any website linked to it. 

We don’t warrant that your use of our Website will be uninterrupted or error-free. We are not responsible for any loss or damage suffered as a result of any interruptions or errors, and you acknowledge that our Website may be subject to limitations, delays or other issues.

We do our best to provide the most accurate information possible. However, we cannot ensure that our Website is completely error free, or that it will not become outdated. Therefore, we do not provide any warranty or other assurances as to the completeness, accuracy, timeliness or fitness for particular purposes of any of the content or materials contained within our Website. 

4. Third-Party Links

This website may contain links to third-party websites. We are not responsible for their content, privacy policies or practices. We are also not liable for any third party content on our website, and do not endorse what this content may contain.

These terms and conditions remain effective so long as you use our Website.

We follow our privacy policy in handling information about you. By using our Website, you agree to us handling this information and confirm that data you provide is accurate. 

5. Limitation of Liability

Coaching, Reiki and energy healing are complementary therapies and do not guarantee specific outcomes.

We are not liable for any loss, damage, or injury arising from the use of this website or our services.

You acknowledge that any coaching or healing service is undertaken at your own discretion

6. Computer Offences

If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990, your right to use our Website will end straightaway. We will report you to the relevant authorities and give them your identity.

Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.

You mustn't try to get access to our Website or server or any connected database or make any 'attack' on our Website. We won't be legally responsible to you for any damage from viruses or other harmful material that you pick up via our Website. 

7. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms. We change these terms from time to time and you must check them for changes because they are binding on you.

These terms are our entire agreement. No previous statements or representations that we have made to you form part of these terms unless they are written into it. This includes, but is not limited to, information included on webinars, social media or discussed on sales or coaching calls or in person.  

If any provision of these terms is held to be illegal, invalid or unenforceable in whole or in part, such provision or part of it shall be deemed not to form part of these terms, and the legality, validity and enforceability of the remaining terms shall not be affected.

8. Our Legal Responsibility to you

As far as legally possible, we exclude legal responsibility for loss of income, profit, business, data, contracts, goodwill or savings, or any other indirect, consequential or special loss.

We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.. 

9.Applicable Law

The parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it.

Any dispute shall not affect the parties' ongoing obligations under the Agreement.

The courts of England and Wales have the only right to hear claims related to our Website, coaching  or any services available on our Website and all disputes are governed (including regarding non-contractual obligations) by English law.

10. Contact us

Please email us at hello@wholeness with hannah.com to contact us about any issues.